What is the estimated shipping time for my order?
Estimated Delivery Time:
- United States: 4-8 business days
- Europe: 4-7 business days
- Australia: 4-9 business days
- New Zealand: 4-9 business days
- Worldwide: 5-14 business days
We fulfill orders within 2-4 business days before shipping, excluding weekends and public holidays. After your order is shipped from one of our global warehouses, you’ll receive a tracking code via email.
Please note that these are estimated times and may vary based on the destination.
What should I do if my tracking number is not working?
If you encounter issues with your tracking number, please keep in mind that it may take 2-4 days for the tracking number to appear in the shipping carrier’s system. If you still experience problems after a few days, we recommend reaching out to the shipping carrier for further assistance.
How can I get assistance with a delayed order?
If your order is delayed and hasn’t arrived after 15 business days, please get in touch with our team. We are here to assist you and provide necessary support.
Which payment methods do you accept?
We accept two payment methods for your purchase:
PayPal: You can securely complete your purchase using PayPal.
Visa/Master Card: You can also pay with Visa or MasterCard through PayPal, even if you do not have a PayPal account.
How is my personal information secured during checkout?
Your personal information is highly secure during the checkout process. We prioritize the highest industry standards to safeguard your data. When you make a purchase, your credit card information is encrypted using secure socket layer (SSL) technology, which is widely recognized for its role in secure online transactions. It’s important to note that we do not store your credit card information after the transaction is completed, ensuring an extra layer of protection for your data.